Continental Voluntary Tire Recall Program
1.What tires are affected by this recall?
·Tire Name: Continental ContiTrac
Size: LT275/70R18 125/122S Load Range E Black Sidewall
DOT Serial Numbers: P515 46YB 4307 through P515 46YB 3708
·Tire Name: Continental ContiTrac TR
Size: LT275/70R18 125/122S Load Range E Outline White Letters
DOT Serial Numbers: P515 46U0 1807 through P515 46U0 2308
·Tire Name: Continental ContiTrac TR
Size: LT275/70R18 125/122S Load Range E Black Sidewall
DOT Serial Numbers: P515 46XB 2607 through P515 46XB 2408
2.What vehicles were equipped OE with these tires?
The model years impacted in the recall are as follows:
·2008 and 2009 Ford F250 and F350
3.What was wrong with the recalled tires?
These tires were manufactured after having passed all Federal regulatory standards, however these tires did not meet Continental's performance expectations in the field. Possible contributing factors to this issue could also be tires which are under-inflated, used under heavy load conditions or are exposed to higher-than-normal temperatures.
4.What tires will be used to replace the recall tires?
We will be providing tires of the same size and description:
·Tire Name: Continental ContiTrac
Size: LT275/70R18 125/122S Load Range E Black Sidewall
·Tire Name: Continental ContiTrac TR
Size: LT275/70R18 125/122S Load Range E Outline White Letters
·Tire Name: Continental ContiTrac TR
Size: LT275/70R18 125/122S Load Range E Black Sidewall
5.Where can I get more information on the recall?
Beside the information found on this website, you can call Customer Relations at 1-888-799-2168 or click here to inquire by email.
6.Does the consumer pay anything?
Authorized tires are offered at no charge to the consumer
7.How can the consumer find the D.O.T. number on the tires?
Example: DOT P515 46U0 0408
Tires made for use in the United States are required to have the DOT serial number and date located on one sidewall of the tire near the rim. The sample shows a tire manufactured during the 4th week of 2008. If the date of manufacture is not present on the outside, it will be located on the opposite side of the tire.
8.What does a customer do when they have an immediate need to replace tires?
Call Customer Relations at 1-888-799-2168 or click here to inquire by email.
9.What if I already filed a claim?
Call Customer Relations at 1-888-799-2168 or click here to inquire by email.
10.What will continental do for you?
CTA will make available replacement tires free of charge through December 31, 2011, including mounting, balancing and applicable taxes. We are in the process of notifying customers with further instructions.
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